💡 How It Works

1. Customer Calls You: Whether they tap “Call Vendor” in the Spotlight app or dial your number directly, the system detects the call.
2. You Miss the Call: Spotlight automatically sends an SMS or WhatsApp message to your caller — acknowledging the missed call and promising a follow-up.
3. Auto-Schedule Follow-Up: The system books a callback appointment based on your preset availability (e.g., 9–11 AM, 4–6 PM). You can reschedule anytime.
4. Instant Vendor Notification: Receive caller details, missed call time, and scheduled callback slot instantly.

🚀 Why Vendors Love It

• ✅ Never lose a sales lead again
• ✅ Saves time with auto-booking
• ✅ Keeps your business looking professional and responsive 24/7
• ✅ Ideal for freelancers, artisans, or small teams without front desk staff
• ✅ Keeps all call history organized in one place
• ✅ Works even for calls made outside the app
• ✅ Can increase your conversions up to 5×

⚙️ Vendor Setup

1. Set your preferred callback hours in your vendor settings.
2. Choose how to send auto-replies: SMS, WhatsApp, or both.
3. Toggle “Auto-Respond ON” — ✅ Done — Spotlight handles the rest!

💰 Plans & Activation

💡 How It Works

1. Your vendor profile appears at the top of search results for your category and area.
2. Featured vendors get a special highlight or colored border — catching more attention.
3. When users open the Spotlight app or website, your listing shows up in the “Top Vendors Near You” carousel.

🚀 Why Vendors Love It

• ✅ 5× more visibility than regular listings
• ✅ More inquiries and traffic to your page
• ✅ Helps new vendors build traction fast
• ✅ Perfect for competitive categories (e.g., barbers, tailors, event planners, caterers, etc.)
• ✅ Instant activation — no waiting

💰 Plans & Activation